Frequently Asked Questions

EasyRent is Nigeria's leading property rental platform that connects landlords, tenants, and property managers. We provide a comprehensive solution for property listing, tenant screening, rent collection, and property management services across all 36 states in Nigeria.

Creating an account is simple! Click on "Sign Up" at the top of the page, fill in your details including your name, email, phone number, and choose a secure password. You'll receive a verification email to activate your account. Once verified, you can start using EasyRent immediately.

Yes! Creating an account and browsing properties is completely free. For landlords, listing properties is also free. We only charge a small commission when a successful rental is completed through our platform. Tenants can search and apply for properties at no cost.

After logging into your landlord account, click on "Add New Property" in your dashboard. Fill in the property details including location, type, rent amount, and upload high-quality photos. Our team will verify your listing within 24 hours, and it will go live on the platform.

Our commission structure is transparent and competitive. We charge a small percentage of the annual rent only when a tenant is successfully matched with your property. The exact rate depends on your location and the services used. You can view the detailed commission breakdown in your dashboard.

All tenants go through our comprehensive verification process including identity verification with valid ID cards, employment verification, previous landlord references, and credit checks where applicable. We also verify their phone numbers and email addresses to ensure authenticity.

Use our advanced search filters to find properties by location, price range, property type, number of bedrooms, and amenities. You can also save your search preferences and get notifications when new properties matching your criteria become available.

Typically, you'll need a valid government-issued ID, proof of income (salary slip or bank statements), previous landlord reference (if applicable), and passport photographs. Some landlords may require additional documents like guarantor information or employment letter.

Yes! You can schedule property viewings directly through the platform. Contact the landlord or property manager through our messaging system to arrange a convenient viewing time. We recommend viewing properties in person before making any commitments.

We accept various payment methods including bank transfers, debit cards, credit cards, and mobile money payments. All payments are processed securely through our encrypted payment gateway partners including Paystack and Flutterwave.

All payments are processed using bank-level security with SSL encryption. We never store your card details on our servers. All transactions are monitored for fraud, and we use PCI DSS compliant payment processors to ensure maximum security.

Yes! You can set up automatic monthly rent payments to ensure you never miss a payment. You'll receive notifications before each payment is processed, and you can modify or cancel the automatic payment at any time from your dashboard.

To become a certified property manager, you need to complete our application process which includes background verification, professional references, and completion of our property management training program. Once approved, you'll have access to our property manager dashboard and can start managing properties.

Property managers can offer various services including tenant screening, rent collection, property maintenance coordination, lease management, property inspections, and tenant relations. You can customize your service offerings based on your expertise and landlord requirements.

Property manager commissions are calculated based on the services provided and the rental value of managed properties. You can view detailed commission breakdowns in your analytics dashboard, including earnings from different service categories and performance bonuses.